Terms & Conditions

It is a legal requirement that no claim for the therapeutic value of the remedies sold are made. Nevertheless, the traditional value of herbs is well known and documented and information can be found in the numerous books, scientific articles and the internet. Please also see our Herb Profiles section.

With regard to my work as a medical herbalist, no medicinal claims are made or intended. No claims or guarantees are made or intended concerning any of the products sold and no claims are made for their effectiveness or for any conditions treated.

Visits to Greenleaves Herbal Healthcare premises are by appointment.

Children under 16 years of age attending for consultation must be accompanied by an adult.

Confidentiality

Greenleaves will maintain strict confidentiality and never give out e-mail addresses or any other information about customers or patients.

Payments by Cheque

Payments by cheque should be made payable to Patricia Ferguson.

Postage & Packaging Charges

  • £2.75 for orders under £15
  • £3.75 for orders between £15 & £30
  • £4.75 for orders between £30 & £50
  • £5.75 for orders between £50 & £100
  • Free on orders over £100

These charges apply for delivery to the United Kingdom, Northern Ireland and Channel Isles only. For overseas orders, please contact Greenleaves for postage costs.

Refunds

Unused and undamaged goods returned within 10 days will be fully refunded.

Cancellation Policy

This policy applies to any workshop, class or event.

If you need to cancel after you have booked, these are the refund details:

  1. If you cancel up to two weeks before the event, I can refund your payment (minus £25 admin fee).
  2. No refunds will be given for cancellations less than two weeks before the event.